A dynamic and innovative software development company specializing in cutting-edge technology solutions.
We are hiring IT Executive(ITexecutive , ITadmin)
Education Qualification: Graduate
Experience: 0 -1 Year(Fresher)
Location: Noida
Joining Notice- Immediate to 10 Days
Stipend during the initial 6 months (Training Period): ₹20,000 Per Month. After the training period, the annual package is ₹3.2 lakhs per annum (LPA).
Strong communication skills (both written and spoken).
Shift : 24x6
Desired Skills:
·      Excellent problem-solving and multitasking abilities.
·      Critical thinking proficiency.
·      Ability to work independently and collaboratively in a team.
·      Understanding of Windows operating systems, hardware, software, and networking.
·      Knowledge of Windows/Linux/Mac OS environments.
 
Role and Responsibilities:
§ Addressing user tickets for issues regarding hardware, software, and networking.
§ Assisting users by installing applications and computer peripherals.
§ Providing technical support in the office and through remote-access systems.
§ Coordinating with service providers to resolve issues.
§ Guide users with step-by-step instructions to resolve the issues.
§ Advising on software and hardware upgrades.
§ Maintaining a log of job tickets and maintenance tasks.
§ Send the unresolved issues to the next level of the support team.
§ Ensuring that the client systems are working fine.
§ Creating technical reports and manuals.
§ Keep up with current breakthroughs in computing technology and propose ideas.
 
 
Selection Process:
1.      Aptitude Test
2.      2 to 3 rounds of personal interview.(one in-person round)
 

Job Role

Skills

• operating system

Qualification

• Graduate