CCTV Installation Technician

Digitals India Security Products Pvt Ltd

Job Description

Job Role: Field Technician

Job Description of Field Technician:

1. To attend the complaint of the installed system as per schedule given & provide corrective & preventive action accordingly

2. To give timely information to your seniors regarding any other customer requirement or AMC renewal/Any new information

3. To take care of the breakdown call & with the satisfaction of customers.

4. To get the certificate duly signed by the customer with a rubber stamp (for attending complaint) from the customer & submitted to the coordinator.

5. To collect/try to collect the payment from the banks as per given schedule & inform to the office/ coordinator

6. To ensure the effective & proper installation as per contract/specification of the order.

7. To install the equipment as per customer requirement/order but this should not exceed of the order/approved qty.

8. To provide the proper demonstration & training to concern clients so that they can operate the system independently.

9. To provide the minimum connectivity training of our products so that customers can handle the small problem as per manual provided to customers.

10. Be alert always for making the bills strictly as per order & for collection also.

11. To maintain a good attitude with customers as well as colleagues as per corporate discipline so that we can maintain the company’s goodwill

Own Vehicle is mandatory

Other Benefits:

1. Travel allowance will be additional

2. Mobile Sim provided by the company.